300 East Street Road
Feasterville-Trevose, PA 19053
AllianceOne is a full service, broad spectrum provider of Accounts Receivable Management, Outsourcing and Call Center solutions. On the AllianceOne website it states, "AllianceOne provides a complete range of collection services and call center solutions designed to meet our clients' diverse needs. The Company has built an infrastructure of operational sites around centers of excellence specializing in specific market areas and/or portfolio segments."
AllianceOne marketing website says, "The Company has built an infrastructure of operational sites around centers of excellence specializing in specific market areas and/or portfolio segments. This infrastructure allows AllianceOne to deliver programs ranging from outbound calling campaigns to inbound call answering and fulfillment services. We provide services in both first- and third-party modes, incorporating a wide range of cost and service options that take full advantage of both domestic and international labor markets. In addition, AllianceOne is able to service accounts throughout the revenue cycle."
Following are some complaints filed against AllianceOne:
Pissed Consumer Complaints
"DID NOT ABIDE BY STATE LAW RCW 19.16"
Complaints Board Complaints
"Since Alliance One does not need to attract or retain consumers as customers, they literally operate as if they are above the law..."
"Alliance One is using bullying, harrassment, degrading the people with how they collect. They are the worst agency I have ever spoke to..."
Debt Consolidation Care Complaints
"Be careful when dealing with Alliance One Receivables Management, they actively encourage employees to break settlement agreements and falsify information."
Stop Collector Complaints
"The company has been on the receiving end of dozens of complaints filed in federal court alleging violations of the Fair Debt Collection Practices Act."
AllianceOne website states, "One reason that AllianceOne has the flexibility to serve such a wide range of clientele is that we are a leader in the identification and development of international call center capabilities. This gives AllianceOne the ability to design, implement and deliver cost effective and efficient service offerings."
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