800 SW 39th Street
Renton, WA 98057
ER Solutions employs more than 1,800 professionals in five call centers, providing consumer accounts receivable management services from day one to statute. On the ER Solutions website it states, "We understand both the psychology of delinquent customers and their resistance to paying their obligations and have become skilled at using proven strategies and collection techniques to encourage voluntary payment."
ER Solutions marketing website says, “Third party contingency collections is the core of our business. We are one of the largest contingency collection companies in the United States, with leading clients from a wide variety of industries, including banks, financial institutions, retailers, telecommunications companies, cable and satellite service providers and utilities."
Following are some complaints filed against ER Solutions:
Pissed Consumer Complaints
"ER solutions started calling me over 1 1/2 months ago. They call every single day, once or twice a day. They never say anything, never leave a message…"
Complaints Board Complaints
"I recieved a bill from ERS stating I owed over $800 to Chase. I have never had an account with Chase, a loan with Chase or done any business with Chase."
"ER Solutions has been harassing me by phone for three months. They are looking for a woman who has the same last name as me…”
Debt Consolidation Care Complaints
"These people are very rude. They call me every day. Sometimes 5 or 6 times."
Stop Collector Complaints
"..over a dozen lawsuits have been filed against ER Solutions in the past year for allegedly violating the Fair Debt Collection Practices Act."
ER Solutions website states, "We understand the psychology of the delinquent debtor. We have become skilled at effectively dealing with debtor resistance to paying their obligations and use proven strategies and collection techniques to encourage voluntary payment in compliance with applicable law, regulation and client policy."
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