Houston, TX 77081
GC Services is large business process outsourcing company. On the GC Services website it states, "Outsourcing the customer dialogue makes better sense - especially when you partner with GC Services, the oldest leading provider of teleservices and collection solutions in America. Our quality-driven processes adapt quickly to your own, providing seamless customer service, streamlined receivables management, and a wealth of strategic business intelligence."
GC Services marketing website says, "Customer Relationship Management can't always be about TLC. So it helps that we're also the largest private collection agency in North America. In fact, our clients trust us with billions of dollars in delinquent accounts every year. We've grown to this position through careful selection and training of personnel, constant refinement of the collection process, and ongoing research into and development of successful collection techniques. Through our extensive network of national service centers, we serve numerous Fortune 100 companies and governmental entities, who rely on our proven expertise in maximizing revenues from delinquent receivables."
Following are some complaints filed against GC Services:
Pissed Consumer Complaints
"I have been receiving calls for a month now both at home and at work. The calls come in every 15 minutes with a message left on my voice-mail box periodically..."
Complaints Board Complaints
"This is the second time i have had money taken from my account and no one can tell me why this matter i thought was taken care of the last time they did this. And told me it would not happen again..."
"My son got a demand notice from GC Services Limited Collection Agency for 250.00 for not going to jury service. I called the court and they said do not pay this..."
Debt Consolidation Care Complaints
"THEY CALL 24/7 LITERALLY. I asked if i could send a check? they said no, credit card? they said no..."
Stop Collector Complaints
"If you want to stop GC Services harassment, it's important to know your rights under the Fair Debt Collection Practices Act."
GC Services website states, "Superb customer service is the hallmark of every successful business. The trouble is it can be costly, time-consuming and resource-intensive. Meanwhile, receivables can wane or slip through the cracks, eroding the bottom line and straining operations still further as you struggle to recover them. It’s easy to find yourself side-tracked from mission-critical objectives."
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